Terms & Conditions

  1. This voucher will remain valid 1 year from the date of issuance, and can be redeemed at reSTART in Al Reem Island, Abu Dhabi

  2. This voucher is non-refundable and cannot be exchanged for cash in part or full

  3. This voucher is not valid with any special or additional promotion.Extension of the expiry date from the date of the voucher’s issuance requires reSTART management approval. Request for such approval must be provided to the reSTART before the normal expiry date, which is 1 year from the date of issuance

  4. The reSTART management retains the right to reject any voucher that has been tampered with or found in any way unacceptable

  5. This voucher is assigned to a unique code and personal mobile number and to treatments chosen by the buyer. If the buyer wishes to transfer this voucher to another person, we require written information from registered mobile or email prior to the visit of that person in reSTART

  6. A unique voucher code can be given to any person by the buyer upon his/her decision and will be accepted by reSTART during the voucher’s validity period. To redeem this voucher, a unique voucher code must be presented to the reSTART reception during the visit

  7. reSTART Wellness Club – Sole Proprietorship LLC maintains the https://ecommerce.restart.ae/ Website 

  8. The United Arab of Emirates is our country of domicile, and therefore governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction within the U.A.E.

  9. VISA or MasterCard debit and credit cards in AED will be accepted for payment

  10. Once the payment made, a confirmation email with a unique code number will be sent to the client via email within 24 hours of receipt of payment

  11. Refunds will only be done through the original mode of payment

  12. The customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially. Please allow up to 45 days for the refund transfer to be completed 

  13. We will not trade with or provide any services to OFAC and sanctioned countries

  14. Customers using the website who are minors/under the age of 18 shall not register as a user of the website and shall not transact on or use the website

  15. Cardholder must retain a copy of the transaction records and merchant policies/rules

  16. User is responsible for maintaining the confidentiality of their own account